Bartlett Crossing residents pay rent and request maintenance through an online resident portal. Here is how to get set up.

Create your portal account

Use the Sign up link in the Residents section of our site footer, or on the resident portal panel on our homepage. Follow the steps to request access with the email address on your lease.

Pay rent online

Once you are signed in, you can pay rent securely from anywhere. You can also set up automatic payments so rent goes out on time every month without you having to remember.

Submit maintenance requests

Requests you submit through the portal go directly to our maintenance queue. Describe the problem clearly, include the room and appliance, and add a photo if the portal allows it. Maintenance is on site at Bartlett Crossing.

Tips

  • Set up autopay a few days before rent is due the first time, so you can confirm it worked.
  • Keep your contact information current so you get notices from the office.
  • For an emergency, such as a major leak, call the office at (901) 213-9211 instead of only submitting an online request.

Not a resident yet?

See our floor plans and schedule a tour.